Investor Complaints

Caption	Download file
October 2023

Back office

Back Office Access

Contact Address

Office Address: 814, Arunachal Building, 19 Barakhamba Road, New Delhi, 110001

FE Securities Pvt. Ltd. 2023
011-23350670/0672, 23317382/7385
+91 99103 34461
fes@fesecurities.in

Attention Investors

Attention Investors : "Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day......................issued in the interest of investors." "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary." "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account." Check your securities/ MF /bonds in the consolidated account statement issued by NSDL / CDSL every month.……. Issued in the interest of investors” Note - For Online Account Opening please keep a scanned copy in .jpg format of Pan Card, Cancelled Cheque, Signature and Aadhar ready.

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
Update your mobile number & email Id with your Stock Broker/Depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
Pay 20% upfront margin of the transaction value to trade in cash market segment.
Investors may please refer to the Exchange’s Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other 4. guidelines issued from time to time in this regard.
Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.

Precautions for clients dealing in Options

As per Exchange Circular NSE/INSP/52900 dated 06-07-2022 regarding Precautions to be followed by clients while dealing in Options.

a) Do not Share your trading credentials – login id & passwords including OTP’s.
b) Do not Trade in leveraged products like options without proper understanding, which could lead to losses.
c) Do not Write/ sell options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks.
d) Do not Deals in unsolicited tips through Whatsapp, Telegram, YouTube, Facebook, SMS, calls, etc.
e) Do not Trade in “Options” based on recommendations from unauthorised / unregistered investment advisors and influencers.